Queensland Motorways (now Transurban) 


Provision of consultancy services to Queensland Motorways (Engineering Services) for the following projects:


  • Property Damage Claims and Payments

  • Vehicle Damage Claims and Payments

  • Release of Traffic, Incident a& Security Images

  • Management of Pool Cars

  • Road Occupancy Licence Implementation

  • Incident Management Policy and Procedure improvements. 


Margie's role in these projects included process modelling and analysis; documentation of business requirements; system analysis; development of policies and procedures; development of templates; and implementation.