Queensland Motorways (now Transurban)
Provision of consultancy services to Queensland Motorways (Engineering Services) for the following projects:
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Property Damage Claims and Payments
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Vehicle Damage Claims and Payments
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Release of Traffic, Incident a& Security Images
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Management of Pool Cars
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Road Occupancy Licence Implementation
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Incident Management Policy and Procedure improvements.
Margie's role in these projects included process modelling and analysis; documentation of business requirements; system analysis; development of policies and procedures; development of templates; and implementation.