RoadTek Work Improvement Note (WIN System) Projects
RoadTek required a statewide electronic nonconformance reporting system for raising non-compliances/improvements for their Quality Management System (in order to meet the non-conformance & continuous improvement requirements of ISO9001). One of RoadTek's requirements was to link the system to the business email system (for notifications/actions/ reviews etc). As there were no suitable off-the-shelf packages at that time that met RoadTek's needs, the decision was made to build an electronic system.
The WIN System was later adopted by the whole of Queenland Transport and Main Roads as part of their commitment to continuous improvement.
RoadTek WIN System Development & Implementation (2003)
Leigh was the architect of the WIN System, providing the IT developers with processes, roles and interfaces required. Leigh's role included preparation of the options analysis, business case, business requirements specification, and project management of the design/development and implementation of the WIN System, with ongoing communication and consultation with a broad range of stakeholders to ensure business needs and expectations were met.
WIN System Improvement Project (2009)
Leigh undertook the role of Project Manager for the WIN Improvement Project to develop improved useability for users of the state-wide electronic WIN System and enhanced reporting for the business. This involved the management of a multi-disciplined project team through the Design, Development/Build, Implementation and Finalisation Phases of the project, and vendor management for the system ‘build’. The project was managed using the PMBOK nine elements of project management to ensure the project was on time, within budget and the specified quality was achieved.